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Testimonials




  Galesburg Electric/Industrial Supply, Inc. -- A Globally Recognized Distributor :: Testimonials

  Testimonials

Testimonials

  • I had originally placed and order with Amazon.com  They notified me after partial shipment they would be unable to complete the order.  I ordered the items Amazon was unable to provide from you.  Based on the ease of ordering and the speed of fulfillment, I wish I had placed the entire original order with you.  In future, I will check your site first before the big guys.  Thank you.  B. Downer

  • Bottom Line - Experience was A+  Shortly after placing my on-line order, I received a phone call from someone in the store explaining that one of the items I had ordered would not be able to be shipped due to a manufacturer recall.  No email, wondering when the receiver would be able to read the emails, - just and old fashioned direct communication via that new technology (it seems) called the ...t e l e p h o n e !  Unknown to modern business it seems.  Following the call, the order was shipped the same day.  How can you beat that?  Individual service and exceptionally prompt shipping.  Based on that initial experience, I have gone back to your site to browse.  I intend to keep your enterprise on my short list of competent business to be used for future acquisitions.  And, now you know why the rating is A+  B. Burrows

  • The products I ordered were delivered in a timely manner and well packaged to protect the contents.  I appreciate the professionalism and will remember you for future orders. M. Hundley

  • Very good customer service when I called inquiring about optional products.  Very knowledgeable staff.  Easy to use website after specific product decision was made.  Thanks M. Herrington

  • Nice product.  Good price.  Thanks, I would definitely buy from you again.  K. Siil

  • The order was quick and correct.  B. Graf

  • I purchased 3 FireX smoke detectors from you.  They can within a matter of days, the order was accurate and complete.  The prices were good.  I was very happy.  Will definitely consider buying other electrical products from you.  Thanks.  P. Smith

  • Excellent Service!  I would happily purchase from Galesburg Electric again and recommend it to friends as well.  P. Davis

  • I received my order the next day! Great service.  M. Neil

  • Great service. Thanks.  B. Dass

  • I received the FireX smoke detectors well packaged and delivered in a timely manner.  Thanks M. Mackey

  • I received excellent service from your company and was very pleased with the ease of access, the finding of product and the processing of the order.  Well done.  As someone who spends most of my working life trying to source in stock items, you are one of the best, believe me!  P. Brennan

  • Thank you for my recent order.  I was very pleased with the quick response.  The bulbs came through in great shape.  Thank you.  G. Savacool

  • Everything was great.  M. Fereday

  • I was very much satisfied with the service from your company.  I would gladly recommend Galesburg to any of my friends.  Thanks.  L. Levy

  • Good service and very good prices. T. Williams

  • It was very straightforward and painless purchase.  Product works fine, delivery time was short and order process a breeze.  Thanks.  T. Pou

  • Your service was excellent & prompt.  I will certainly visit your website for future orders.  Thanks.  H. Sweeney

  • Your service is very responsive.  I have used this product for cleaning shot guns and couldn't find it locally.  Thank you.  J. Stapleton

  • Great website and speedy delivery.  Thanks and keep up the good work!  J. Martin

  • I appreciate all of your help in replacing our outdated detectors and have recommended you to a couple of friends due to replace theirs as well!  Thanks again.  N. H.

  • My order was handled very efficiently, the item was received promptly and in good condition.  Thank you.  V. Wong

  • I received my products in a very expedious manner.  I wish your S&H charges were a little less though.  All in all I am satisfied.  S. Kirby

  • My experience with Galesburg Electric was fantastic.  Great price and quick delivery.  Thank you very much.  J. Coburn

  • Thank you very much!  R. Allen

  • I highly appreciate your product, prompt service, website design and follow up service.  I pass on your website to others.  Thanks again.  M. Primozich

  • Your company - excellent all the way around.  R. Davis

  • Good service and fast delivery.  Thank you.  J. Way

  • The order for the smoke alarms was complete and arrived just a couple of days after the order.  It was just a small order.  It was just a small order, but I appreciate the effort it takes to get that small order packed and delivered.  If I need anything else from your company, I would not hesitate to order again.  Thanks.  S. Eason

  • Materials arrived on time and intact.  Very good customer service from order through delivery.  Thanks!  D. Clark

  • I am totally happy with the speed of the delivery especially and the service.  Thank you.  I hope to continue a great biz relationship.  R. Almada

  • I do a lot of business on the web and I must say your customer service is outstanding and the product was all that was billed to me.  When I first submitted my order online I was called not more than 30 minutes later and informed that the product was backordered and that the shipping would be delayed.  I was excited about getting the product but the fact that this was communicated to me very quickly after the sale and by a real person made the delay much less significant.  All around a good experience.  Thanks.  J. McReynolds

  • Excellent service was very satisfied with your service and the time it took for shipping.  Thanks.  J. Harget

  • Outstanding service.  I asked a question online.  It was answered promptly and then I ordered the product.  It came the next day.  Thanks for the great service.  B. Spooner

  • I was very pleased with all aspects of my purchase - the website helped my pick the correct smoke detector to replace the old ones in my house, you had the best price around, you had them in stock, and they arrived quickly.  Overall a great experience!!  T. Hylton

  • Just to let you know that the service was great and the products are up and running.  Thanks.  S. Bersuder

  • Thanks for the great service.  I received my parts quickly and everything worked great.  I'll use Galesburg Electric again!  D. Johnson

  • Everything was fine and I appreciate your fast service.  T. Messing

  • Products were received promptly and were as expected.  T. Porada

  • Fast delivery.  Good product.  Thanks.  K. Roenick

  • Thanks for the great service.  K. Kuklinski

  • Couldn't ask for better service.  I will place an order for two more today.  I had another go out and want one as a spare.  H. Williams

  • Thanks for your quality service.  I plan to use you again in the future.  B. Creel

  • I am completely satisfied with the product ordered.  It has been installed and is working very quietly as anticipated.  J. Hallock

  • Your site was easy, your service was fast and pricing competitive.  Thanks.  K. Hill

  • Excellent service!  I received the items within days of placing the order even with the Holiday rush.  I will definitely order from you again.  L. Tomberlin

  • A pleasure doing business with you.  Very prompt & polite correspondence.  Prompt shipping and very good packaging.  Paypal option for payments a plus+++++.  Thank you!  K. Brockman

  • I received the smoke detector very promptly from your company.  I was very glad to find your site since I had not had much luck finding that exact smoke detector locally.  Your price was the best that I found online and your service proved to be very efficient.  Thanks!  K. Williams

  • Good service.  W. Thomasset

  • Very pleased with your service.  The product was as described and arrived as committed.  Thanks for the great service!  M. Miller

  • Thank you for prompt, efficient service.  While our needs are small, we would definitely recommend your company to others.  Thank you again.  J. Telfer

  • Thank you very much.  We look forward to doing some more business with you.  T. Calderone

  • We bought the combo smoke/carbon monoxide alarm.  We are pleased with our purchase and your prompt service.  Thank you.  G. Jordan

  • By far the best service possible from an ordering establishment.  R. Davis

  • Decent prices and good service.  V. Graz

  • Thank you for the prompt service.  I am going to post excellent ratings on every ratings site I can find such as resellerratings.com and bizrate.com.  R. Szabo

  • Your website was very helpful and informative.  I was able to find the direct replacement for the Model ADC.  I also was able to once again upgrade by purchasing the Smoke/CO model.  Everything is installed and in good working order.  Thanks again.  J. Wilterink

  • Great product, very fast service/delivery.  Thank you.  D. Huggins

  • You folks are doing a great job.  Order arrived well ahead of schedule.  Everything was just right.  K. Fuller

  • I received my order on time and in good working order.  It was a pleasure doing business with you.  I will consider your company again for future orders and will pass along to my friends the ease of ordering from you.  Thank you very much.  C. Johnson

  • Your price, product and customer service have all been great.  Thanks!!  D. Steer

  • I am totally satisfied with my purchase.  I will be shopping with you again soon.  M. Carlucci

  • My order was processed and delivered in an outstanding fashion. I'll definitely use Galesburg Electric again.  L. McCullough

  • Thank You.  My order was received timely. G. Huang

  • Thanks for the great service.  S. Schroeder

  • Thank you for your prompt service.  L. Brown

  • Order arrived in good shape, was easy to install and appears to be doing its job.  The only one who objects to it is our dog...the test horn is not his favorite sound.  C. Moyer

  • Thank you for your prompt service.  The units match our existing compliments of smoke detectors as expected.  We're very pleased to have found them at our website.  N. Labonte

  • Everything went great.  Thanks for the great service.  M. Manekofsky

  • This was the first time I've ordered from you, and I found your service to be accurate & timely.  My compliments!  Thank you.  D. Schott

  • Your service has been very good.  P. Woosley

  • Very good.  Thank you.  M. Merino

  • I received my product via UPS in the proper time period.  All aspects of my dealings with Galesburg Electric were very satisfactory, website, phone support, cost, delivery.  Thank you.  T. Moran

  • Great service, shipped on time, will order from you again.  Thanks.  M. Zilliox

  • The shipment arrived in good condition.  It arrived in a timely manner.  I was able to track delivery and coordinate the arrival of the package.  The contents appear to be the correct product in the correct amount.  Thanks.  C. Lewis

  • I found your company from a search in Google for smoke detectors.  I was very pleased with the service and especially the price.  Thanks again.  D. Spadafino

  • Good communication, thanks for an easy transaction.  S. Roncska

  • Thanks for the speedy turnaround time.  Also thanks for the info that I requested (comparisons of different models).  A. Lomahan

  • For an old Electrician from Rockford, IL living now in Florida, I knew I could count on your folks from Galesburg to get me what I needed.  You were prompt in your reply as well as shipping the smoke alarms I wanted.  It was a pleasure to deal with folks who care.  I'll be sure to tell others about your good service.  Thanks again.  H. Kniep

  • I received my smoke alarms in a very timely manner, and well packed.  R. Warren

  • My experience was excellent.  I will definitely do business with you again!  L. Daniels

  • The order arrived on time and your handling of my inquiry was extremely prompt.  I could not be any happier.  J. Boldt

  • I am very happy with your service and will continue to call you when I need help.  T. James

  • I was very pleased with my order #****.  Your prices are great, you shipped the product very quickly, and the items were brand new date-codes as well.  This was my first order with Galesburg and I will come back in the future without any hesitation.  I'm very glad that I found you on the internet using Froogle.  Your website is professional and provided me with all of the technical details of the product that gave me confidence to order from you.  I only wish all online stores would provide me with such a pleasant online purchasing experience.  Thanks very much.  Anonymous

  • You guys have really good service and the products I was looking for.  K. Drysdale

  • I received the fan lights in great condition and in record time.  Thank you very much.  M. Baurnert

  • Everything was great!! Very fast shipment and the product works perfectly.  Thank you.  K. King

  • I would gladly order from you folks again.  Thanks.  A. Danley

  • Guys thanks for the prompt service!  Home Depot didn't even stock these units.  D. Wangler

  • The item, the FireX smoke alarm, is not only exactly what we required to replace the same "dead" on but your order and shipment process were both easy and speedy.  Our GOOGLE search brought us to a place - Galesburg Electric.com - that we will keep in our "favorites" & we will definitely let our friends know of your customer service.  Thank you so much for a very pleasant experience.  J. Bryant

  • Received your shipment in very prompt order and good condition - will definitely use your service again.  J. Seuberth

  • Everything arrived in a timely manner.  M. Beesley

  • It was a pleasure doing business with you.  The product arrived quickly.  I had need to call about a missing part, which was a manufacturer's problem and not yours, and a replacement was quickly forwarded to me.  Thanks for the great service.  B. Vaccaro

  • Great service.....no problem with my order!  D. Griggs

  • Items shipped promptly - very pleased with transaction.  M. Murret

  • The service was quick and price was right.  E-mails help with tracing if we had a problem, but we didn't.  Units are in and working fine.  Thanks.  B. Porter

  • Service was fine, we would use your company again. H. Bloomgren

  • This order was perfect.  Packaging was good, and delivery was timely.  I needed, specifically, this part and you had it in inventory.  R. Young

  • Easy purchase, delivered when promised and was the exact replacement I was looking for at a great price.  I will order again when I need an electrical product.  R. Luzynski

  • Thank you for the great service.  The product that you said was a replacement for what I had was right on line.  It was easy to install and works good.  I will be back as a very satisfied customer when ever I need any products that you sell.  Again thanks for the fast and good service.  K. Doerr

  • My order was received in just a couple days.  Will keep you in mind the next time.  R. Yates

  • Thanks for the Great Service.  D. Charest

  • I'm very glad I found your website.  The site was easy to use, I got great value and the delivery was very quick.  Again I want to thank you for following up on my email with a personal phone call to answer my questions before the purchase.  Thank you very much.  J. McQueen

  • The service was very quick, the pricing really good and I got the products that I needed.  Thanks very much.  W. Oneski

  • All I can say is thank you for the fast service and the help that JDK did for me again thank you and you have a very happy customer keep up the hard work it look and shows that you all care.  E. Patterson

  • I'm very satisfied with my purchase of 6 smoke detectors.  It's a pleasure to do business with a company that is as Customer Oriented as yours is.  I'll be sure to spread the word to my relatives and neighbors.  Thanks much.  B. McClintock

  • I have received the smoke detectors I ordered and am very pleased with the product and your quick response to my order.  Thank you!  M. Miller

  • Good service, good products, fair price.  F. Remp

  • Great service, Great prices and Fast Delivery!  D. Stevens

  • Great service good company - E. Baker

  • We love the product and the gentleman who helped me over the phone with the order was extraordinarily warm and helpful!! Thank you very much. - K. Downey

  • I am very pleased with your service.  I ordered two smoke alarms and received them the next day!  I will definitely use you again.  Thanks. - S. Mandel

  • Everything arrived and seems to be in good working order.  I was very satisfied with the experience. - A. Esber

  • Your product (smoke detectors) arrived on time and in perfect condition.  I have installed them and they are working fine.  Thanks, I would highly recommend your company to my friends and family. - J. Rees

  • Your service was excellent! - H.C.

  • Received in good condition.  Installed and working fine.  Price was right.  What more could you ask for. - E. Wagoner

  • Thank you, I appreciate your Tech. Support today, and you providing the owner manual.  For awhile I was afraid that we had bad units.  I will read through the material you sent and work to get our detectors "bug" free.  Thanks - M. Chase

  • Yes, received them last week.  Very fast shipping, great customer service.  Will keep you in mind for future items. - D. Hanby

  • I received my smoke detectors exactly on schedule as your promised.  They were in good condition and worked as designed.  Thank you for your excellent service on this small order.  I'll recommend your company to all my associates should they need to replace their smoke alarms. -P. Skelton

  • I wanted to tell you that your internet site is well designed and it is easy to navigate. - H.G.

  • Thank you for your inquiry regarding my order.  I did indeed receive VERY quickly and it met my need exactly.  Thanks - G. Breuer

  • I appreciate the prompt filling of the order.  Thanks! - B. Martin

  • Thank you for your interest.  It is unusual that I would replay for an internet purchase.  I was thrilled to find the product on the internet, it was fairly priced, it arrived in a very short time and the installation was a snap.  Wow, if only all home maintenance projects were so easy! - E. Hartlage

  • I ordered smoke and CO detectors as replacements to the ones I had in my home.  They were 11 years old.  You had the best price for the models I was looking for along with good information on your web site.  My order arrived when promised and undamaged.  Thank you! - G. Westmark

  • I have my motor all hooked up now and it really runs great!  My band saw has been put on steroids!!  Thanks for all the help you have given me.  Your technical help/advice prompted me to buy this motor from your company.  I will recommend your company to anyone who needs a replacement motor.  Thanks again! - R. Blevins

  • Good prices and fast shipping. What could be better! - S. Harden

  • Thanks.  I purchased smoke alarms & they installed w/ no problem.  Keep me on your email list. - R. Wise

  • Good job!  Keep it up. - B. Cassidy

  • Yes, we are completely satisfied with your company.  We paid $35 premium to have UPS delivery in 3 days and it didn't make it.  I phoned your company and was given credit immediately on my card.  Great service!! - L. Lawson

  • I am extremely happy with the level of customer service that I received when placing my order and also when I called to add to my order.  I appreciate the efforts of all who helped me with my order and I look forward to many years of enjoying the products. - C. Busch

  • Everything is fine and operational.  The only issue was with UPS who diverted the shipment to California.  Your very professional agent, Jeremy, took the bull by the horn and got the package to me the next day.  Thanks for the excellent assistance. - M. Feeley

  • The entire process was outstanding.  I purchased many items on the internet and have never experienced service better than yours. - O. Anderson

  • The smoke detectors I ordered arrived promptly.  Being able to order them online was a real timesaver and well worth the shipping and handling fee.  Thank you again. - R. Haslinger

  • Great price, easy ordering and fast delivery.  Can't do better than this. - D. Peterson

  • Thank you for the great extension cord.  I just wish the shipping and handling wasn't so expensive but that's okay.  It came here in a great amount of time. - A. A.

  • My screwdrivers showed up in a very timely fashion and I'm happy as a lark.  Thanks so much for your help. - B. Nelson

  • I bought the air-switch as a gift for my mom.  It arrived just before her birthday, she installed it and loves it.  Thanks. - S. Arneman

  • I received the order and they are already installed and working.  Thank you for all your help. - R. Frindel

  • Every element of the order execution was performed in the most satisfying fashion, and I will not hesitate to recommend that my family and friends call on you for their electric/industrial supply needs. - H. Nusbaum

  • Good job.  What I expected and earlier than I expected.  Thanks.  I'll keep you on my list. - L. Lancaster

 

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Galesburg Electric/Industrial Supply, Inc.

739 S. Henderson St. | Galesburg | IL | 61401 | PHONE: 1.877.552.8036 (U.S. only) | PHONE:1.309.343.4138 | FAX: 1.309.343.4096

Baldor Motors attn: Don Gillenwater Tools attn: Ryan Scalf Commercial Lighting attn: Craig Johnson GE attn: Preston Johnson

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